Only 25 years ago, most businesses relied on spreadsheets (or a rolodex) for the entire sales process. From key contacts, to prospects, deal statuses, and more - we stored everything in these tools. Some larger companies used Siebel or another similar legacy CRM vendor. However, these tools were only available to the few large companies that could afford it.
EdgeIQ Use Cases & Industry Solutions Handbook
BOSTON, MA (July 21, 2020) EdgeIQ today announced it closed a new round of funding that will allow the company to accelerate its product development and go-to-market initiatives. EdgeIQ provides software that enables and accelerates digital transformation for connected product companies.
The other night I was marveling at a story that I read about the Open-AirVentGT.
Customer Relationship Management (CRM) systems like Saleforce.com model the lifecycle and relationships for your sales and partner ecosystems. Device Management systems like EdgeIQ model the lifecycle and relationship for connected products and partner ecosystems. Just like CRM, Device Management systems need to model how customers, manufacturers, and partners interact with devices from creation through usage and eventual decommissioning. In a connected product world, partners can be resellers and field service providers who play a role in the sales and servicing of devices during their lifetime. This article is going to focus on one aspect of Device Management, the need for user-configurable Metadata associated with Devices. Add Metadata to Devices is analogous to CRMs allowing users to add and update data fields (Metadata) to Contact and Opportunity records.
The idea of "zero-touch-configuration" of devices has been around for a while, notably in the SD-WAN space. In terms of device management in general, the important goal is that of making a device's physical location irrelevant to the device's manager. Ideally any device should never have to be in someone's hands throughout its entire lifecycle, from production line to warehouse to deployed location and so on until the end of the device's normal operations, in order for its configuration to be updated.
We are a customer-driven, problem-solving software company. And in 2019 we helped 300% more customers than we did the year before. Why?
This article is part of an ongoing series on Device Lifecycle Management Best Practices. Read our first article, the overview, here.
At a new job, have you ever tried to access an integral piece of software or been denied building access due to not having your credentials registered into the various systems? We’ve all been there, but these onboarding failures waste time and resources.
How small details, thoughtful considerations, and confident professionalism can mean the world to a user's experience, especially in the complex ecosystem of IoT Device Management.
Here at EdgeIQ, we frequently talk about the importance of operational device management – but why?
